Fair, flat rate services that prevent IT problems before they start.
Many IT companies in and around the St Louis Metro area bill an hourly rate for their services. We feel this is unfair, as technology problems have a way of recurring. To make matters worse, the IT vendor actually benefits when you experience problems. More IT malfunctions for you equal more work and money in pocket for them. In turn, this creates an adversarial relationship instead of a partnership.
In contrast, Platinum Web Services’ flat rate billing ensures we want your technology to work just as much as you do. If a problem occurs under our watch, it affects both your and our profit margin. That’s why we take preventative measures to avoid problems happening in the first place. We only benefit when your business is running smoothly. That naturally aligns our goals and interests with yours.
Partner with an IT provider that is invested in your success as much as their own.